Service & Repairs
We Are A Full Service Company
One Company For All Your Pool Needs
North Georgia Pools is a full-service repair company that is also a warranty center for all major pool manufacturers. North Georgia Pools strives to provide our customers with the service they expect, industry trained technicians, dependability, and honesty.
The first step in scheduling a repair call with our company comes when you schedule the appointment by phone. At this point, you will speak with one of our skilled Service Assistants. This person will ask you detailed questions about the type of repair you need. It is important to know what piece of equipment needs the repair and be able to explain what is going on, for example, your pool pump is leaking. Second, the day before your scheduled pool repair, North Georgia Pools will contact you at the phone number you provided and notify you of a two-hour window in which our technician will arrive at your home. Next, when our technician enters your property, we are prepared to correct the problem based on the information you’re provided during scheduling your call, this is why the more information you provide the better.
All of our repair technicians come to your home with a printed work order that states the problem you are experiencing. We will knock on the door to alert you we are on the property. Most normal repair calls will be completed the same day, however, if you do have an unusual repair or part, a follow-up visit may be required, which our technician would explain to you while at your home. Finally, Once the repair has been completed, we will alert you again to the finished job.
North Georgia Pools perform service repairs on the following:
- Automation Repair and Install
- Pump motor repair/ install
- Filter installs: Sand, D.E., Cartridge
- Filter Cartridge Replacement/ DE Grid assembly replacement or cleaning
- Sand Changes on all sand filter types
- Booster pump repair/install
- Leak Detection and leak repair
- Heater diagnostic, repair, install
- Time clock repair/install
- Plumbing Leaks
- Electrical Work, performed by our own certified electrician
- Pool Vacuum Repair
- Salt System Install & Repair
- Spa diagnosis and repairs
Contact North Georgia Pools
Looking for a quote on your project or have a question? Let us know how we can help you!
2616 Hwy 129 South
Cleveland, GA 30528